Frequently Asked Questions
if you don’t see an answer to your question below, please contact our office at 508-746-0363 or email us.
An irrigation system helps to maintain your beautiful landscape by providing simplicity, efficiency and value.
No, all irrigations systems are in fact very different. All systems are customized based on needs, landscape design, water pressure and water source.
Depending on the town in which you reside will determine if you require a private well. Contact your local water department for more information.
Yes, a backflow prevention valve eliminates contaminated water from entering your safe drinking water.
Dig Safe needs to be notified by the irrigation contractor, not the homeowner. In fact, it is a law for any contractor digging to obtain a dig safe. Make sure your contractor has called in a dig safe and it is legal prior to installing your irrigation system. You will be able to confirm if this procedure has taking place by noting lines painted in the street.
There should be no damage to your existing lawn. You will notice a line running through the yard from the pipe puller, but that will fade within a couple of days.
Yes, expansion is a possibility depending on water source and if your clock/timer allows for expansion, if not you may need to upgrade your clock to accommodate for more zones.
Yes, there should be a user manual posted on the manufacturer website.
Once excavation has taken place, make sure all lines are left exposed, not buried. It is a good idea to have a designer come out to the property and look at the area. The designer will then inform you of the necessary steps to take in order to rebuild or repair any damage caused by the excavation.
Winterization is the process of ridding or “blowing out” your irrigation system of water that is held in the lines, so that the water doesn’t freeze in extremely low temperatures and cause damage to the pipe and internal components. This is done by using a commercial grade air compressor. You should schedule your appointment before the temperatures reach freezing levels.
No, the technician cannot make any repairs during the winterization visit. A separate service appointment should be made either prior to winterization or wait until the Spring opening.
Yes, the technician needs access to the clock and inside water source.